Frequently asked questions

Quick answers about licensing, setup, and how SyncPoint works for your business.

Is SyncPoint music legal to play in my business?

Yes. Every track in our curated stations is cleared for commercial broadcast use. Your SyncPoint subscription covers the licensing — you do not need separate PRO (ASCAP, BMI, SESAC, GEMA, etc.) licenses for our streams.

What equipment do I need to play SyncPoint?

Any device with a web browser and internet connection — a phone, tablet, PC, or smart display. Open your secure player link, connect the device to your sound system if needed, and press play. No special hardware or app is required.

Can I choose different music for different times of day?

Our MVP offering provides continuous curated genre stations (Chill Lounge, Retail Pop, Corporate Ambient, Sacred Ambient, and more). Custom scheduling and branded sub-stations are available on higher tiers — contact us to discuss your needs.

How reliable is the stream? What if my internet drops?

Streams are delivered from our Azuracast backend through Cloudflare's global network for stability and performance. If your internet briefly drops, most players will buffer and resume automatically when connectivity returns. For mission-critical venues, we recommend a dedicated connection for your player device.

How much does SyncPoint cost?

Pricing is being finalized for our Core Stream plan. Visit our Pricing page for the latest details, or contact us for early access. We are keeping the first tier simple — one plan, cleared music, web player link, and setup support.

Still have questions?